First of all, make sure that you are connected to the Ubigi account linked to your Rolls-Royce.
In case you have not yet created an account linked to your Rolls-Royce or if you have interrupted the process of installing your Personal eSIM with Ubigi, we invite you to follow the instructions on our How do I activate my Ubigi connectivity in my Rolls-Royce section.
Please ensure beforehand that Ubigi services are available, for your car and in your country, on the following links:
1 – How to check if my vehicle is equipped with a Personal eSIM and eligible to Ubigi services?
2 – Are the Personal eSIM feature with Ubigi available in my country?